What Our Customers Are Saying
Thank you for coordinating my lovely hardwood floors in the bedrooms. My experience with The Finishing Store has been great starting from the first day I walked thru the door. Your installer was amazing and so kind to me that he made me feel special. Now I'm ready to show off my beautiful new floors and to recommend The Finishing Store to friends and family.
I just want to thank you and the "Finishing Store" for an absolutely wonderful job of my floors. I am so pleased! The two installers were pleasant and they really worked well together. I was so impressed with the way everything was vacuumed up when they finished and then all of the old carpets and baseboards were loaded into a truck and hauled away.
Great job, thank you!!!
Thanks again, to both you and Nate ... and to Brian and Andrew who put in our beautiful floor for us!
It is finished and it looks great. Really nice group of guys that worked on it too, I was really impressed.
The Finishing Store is our Go To Place when dealing with flooring and trim finishing!!! In 2009 we purchased Torly's engineered hardwood for our main living areas. In 2017 we are back as a result of the great customer service we experienced in 2009. Our primary contact this time was James Montague - and he and the entire team in the store in Nanaimo have again provided excellent customer service with very competitive pricing. Every time we come into the store we are greeted (now by name!) and we truly feel like we are valued customers!
We selected Torly's Everwood Premier "Sandy Ridge" for our ground floor office, family room, hallway and guest bedroom and EverTile Premier "Roxbury" for our ground floor bathroom and laundry room. We selected this Torly's product due to the 25 year water, wear and stain warranties! We had a flood in our home in Sept 2016 - so the water warranty was especially important for us - and this product was suggested by our insurance adjuster who had also installed it in his home! We also loved the 5 layer concept on this product which included a cork layer for insulation and soundproofing.
The EverWood and EverTile products clicked together beautifully in the doorways to the bathroom and laundry rooms - creating a seamless transition! We received great support when choosing our oak transitions from the Torly's flooring to carpet or tile - and that included creating the right stain combination to match the "Sandy Ridge" colour profile. In addition, we again ordered our baseboard, door/window casings and architrave from The Finishing Store - great products that hold up well to the activities in our home.
We have just finished this current renovation with our trusted contractor Kornel Hunt - who has done all of our renovation projects over the years - worth waiting for! The installed flooring and trim looks fabulous and we are so pleased with the results! You can count on us coming back the next time we have a home renovation project!
We are thrilled with our new maple flooring from The Finishing Store. The installation of our wide plank floor as it continued down the stairs and landings meant that we needed some precise planning and excellent craftsmanship put into the finishing of these areas. The end result is seamless and the project was done exceptionally well and within our budget.
I want to thank you and your installers for all the great, friendly and professional work on our townhouse. In this day and age there are so many people in this business and service is the one thing that can make or break you. You guys get 10 out of 10. Your installers get 10 out of 10 too! I would have no hesitation in recommending you.
Thank you for the the beautiful flowers. Our floor is outstanding, we love it. A big thank you to Nathan and James for the installation of the flooring. And a big thank you to you for all your efforts. We enjoyed he professional manner in which you and the installers conducted yourselves.
I so appreciate your patience with me and all the time it took to get the color I wanted, because…IT LOOKS SOOOOOO AWESOME! I am very pleased. It looks like everything I imagined and I am more than happy with the colour.
Aaron and the Finishing store team always go the extra mile to make things happen on time and budget.They stand behind their products and offer superior customer service. I would not hesitate to recommend The Finishing Store.